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FAQ

Shopping

What Shipping Methods Are Available?

Free delivery is available for orders over 99 AED. Below 99 AED, there is a flat shipping fee of 20 aed.

How Long Will It Take To Get My Package?

In case of handmade products, it takes 3-6 days depends on products that you order. For other products, we deliver you anywhere in the UAE in 2~3 working days.

I received the wrong product or the product is damaged, what should I do?

  1. We first deeply apologize if this happens. You may return the product as long as the product’s condition is the same as when it was delivered.Just inform us as soon as possible, we will send you a courier to pick it up.
  2. To replace a damaged products kindly contact us through our Social Media accounts, Whatsapp or Call at +971 585802400. You may also send us directly an email to info@mumujune.com. Delivered products that is considered damaged can only be replaced if the customer is requesting it within 24 hrs.

Payment

What are the payment options?

To support your needs and wants to enjoy online shopping with MumuJune, we hereby provide the following options to you.

  • Credit Card / Debit Card

Please choose ‘Credit Card’ option on your checkout page and follow instruction.

  • COD(Cash On Delivery)

Please choose Cash On Delivery option on your checkout page. Once delivery gets to you, pay cash to courier.

Cash on delivery is available for all orders and there is no additional fees for Cash On Delivery options.

  • Discount Coupon

Do you have a discount coupon from Kocomimo? Please do not hesitate to use it on your checkout page!

Orders

Do I need an account to place an order?

No, we do not require our clients to register to shop online. However, creating an account with us will ensure an easy shopping experience for you. By registering online, you also get first news on exclusive sales and promotions.

How Do I Track My Order?

When you order in MumuJune you can check the delivery status of your order. Please enter the order reference and the email you used during the checkout.

You may track your order by clicking in the following link here.

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